Coronavirus outbreak updates

The APWU Health Plan provides resources to help you stay healthy and prevent the spread of COVID-19.
Coronavirus test coverage

APWU Health Plan will waive the cost of coronavirus testing for members. The cost of coronavirus (COVID-19) testing is a concern among postal and federal employees and retirees. Health Plan members will have access to coronavirus testing, as prescribed by a health care professional, and the Plan will waive the deductible and coinsurance. Containing the outbreak is the Health Plan’s number one priority.

Testing is available at LabCorp and Quest Diagnostics.

If you suspect you may have been exposed to the coronavirus or are exhibiting symptoms, ask your health care professional to make the appropriate testing recommendation in line with CDC guidelines.

Assess your risk for COVID-19

If you or a loved one are feeling sick, assess your risk for COVID-19 with Buoy Health’s easy-to-use online symptom checker, brought to you by Express Scripts.


Express Scripts, E Logo is a trademark of Express Scripts. Express Scripts manages your prescription plan for your employer, plan sponsor, health plan or benefit fund. Buoy Health Inc. is an independent contractor of Express Scripts and Express Scripts shall have no liability for the Buoy platform.

To lessen your risk of exposure, use your telehealth options

Virtual visits are a great option when you need to see a doctor without leaving home. With a virtual visit, you can see and talk to a doctor from your phone, tablet, or computer—24 hours a day, 7 days a week. In addition to providing a consultation and diagnosis, doctors can send a prescription to your local pharmacy.

High Option members

Virtual visits are available at a reduced copay of $15. For medical care, Visit Amwell online or call 1-855-818-DOCS.


Health epidemics can increase feelings of stress, anxiety, and sleeplessness. Visit MDLIVE online or call 1-888-430-4827 for help.


Consumer Driven Option members

To get started, call 1-855-615-8335 or log in to® and choose Connect with a doctor online.


How to prevent coronavirus infections

There is currently no vaccine to prevent COVID-19. The best way to prevent illness is to avoid being exposed to the virus.

To help prevent the spread of respiratory diseases like COVID-19, the Centers for Disease Control and Prevention (CDC) recommends the following:

Who should wear a facemask

To protect against COVID-19, the CDC does not recommend that people who are well wear a medical mask, including surgical or N95 masks that are in short supply and needed by health care workers.

People who show symptoms of COVID-19 should use facemasks to help prevent the spread of the disease to others. The use of facemasks is also crucial for:

Health workers
People caring for someone at home or in a health care facility

How to wash your hands

Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing, or sneezing.

If soap and water are not readily available, use an alcohol-based hand sanitizer with at least 60% alcohol. Always wash your hands with soap and water if your hands are visibly dirty.


Learn more about coronavirus

Visit the CDC for more information about the novel coronavirus and COVID-19.


Resources for travelers

Before you travel or board a cruise ship, visit the CDC for information about COVID-19.


Ask your doctor

Contact your primary care doctor or clinic if you have health-related questions about COVID-19.