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FOR ALL
FEDERAL WORKERS
AND RETIREESAll federal and postal employees and retirees who are eligible to enroll in the FEHB Program may become members of APWU Health Plan.
Check EligibilityELIGIBILITY CHECK
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SHOPPING FOR A PLAN?
START HERE.APWU Health Plan is a National Preferred Provider Organization (PPO) offering both a fee-for-service High Option Health Plan and a Consumer Driven Option Health Plan. We have been proudly serving America's workforce since 1960.
HIGH OPTION
CONSUMER DRIVEN OPTION
CONVERSION OPTION
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KEY ENROLLMENT
DATESNew members can enroll during Open Season in the fall, or within 60 days of new employment, or for a qualifying life event.
How to Enroll -
TIPS AND TOOLS FOR
A HEALTHIER YOUFind health and wellness information
and tips for getting the most out of
your benefits.HEALTH NEWS
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APWU HEALTH
PLAN IS PROUD
TO SERVE YOU.YOU CAN CONTACT US AT
1-800-222-APWU (2798)
1-800-622-2511 (TDD)
8:30 am – 6:30 pm ET
Monday - FridayFOR HIGH OPTION MEMBERS
FOR CONSUMER DRIVEN
OPTION MEMBERSFOR ALL MEMBERS
- Change Your Address
- Order Claim Forms
- Form 1095-B
- Conversion Option
- Health Risk Assessments
- Health Management Programs
- Drug Interaction Checker
- Medical Encyclopedia
- Symptom Checker
- HIPAA Privacy Forms
- Notice of Privacy Practices
- (file download link)Advance Directives
- (file download link)Complaints and Grievances
- (file download link)Member Rights and Responsibilities Statement
- (file download link)Surprise Billing Notice
- Healthier at Home(external link)
- APW-ABA(external link)
- FSA Feds(external link)
- OPM.gov(external link)
- PostalEase(external link)
- NAIC.org(external link)
The following changes apply to APWU Health Plan members who live in:
- Arkansas
- Kentucky
- The following counties in Illinois: Bond, Fayette, Jersey Macoupin, Sangamon, Cass, Ford, Kankakee, Madison, Shelby, Champaign, Greene, Lawrence, Montgomery, Tazewell, Coles, Grundy, Livingston, Morgan, Woodford, Edgar, Iroquois, Logan, Moultrie, Effingham, Jackson, Macon, Pike
- The following counties in Tennessee: Davidson, Houston, Montgomery, Rutherford, Sumner, Dickson, Lake, Obion, Stewart, Wilson
- The following counties in Missouri: Pemiscott, St. Charles, Madison, Reynolds
APWU Health Plan will relax plan requirements to assist members for care received from 12/12/2021 through 1/13/2022.
For supplies and medications: The Health Plan will waive refill “too soon limitations” for members who are unable to use the mail order service for refills, lost or destroyed medications.
Questions or concerns?
Please call:
High Option members: Consumer Driven Option members: Medicare Advantage members:Two free help line resources are available to all communities
- Toll-free help will be open 24 hours a day, seven days a week, for as long as necessary
- These services are free of charge and open to anyone
- Callers may also receive referrals to community resources
Call the Cigna free emotional support line: 1-866-912-1687
Call the Optum free emotional support line: 1-866-342-6892
Access emotional support resources and information at liveandworkwell.com
