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For members affected by wildfires in Hawaii, APWU Health Plan will relax plan requirements for care received 8/8/2023 – 8/31/2023.
For supplies and medications: The Health Plan will waive refill too soon limitations for members who are unable to use the mail order service for refills, lost or destroyed medications.
Questions or concerns?
Please call:
High Option members: Medicare Advantage members: Consumer Driven Option members:Help for the broader community
A toll-free emotional-support help line is being offered to affected individuals: 1-866-447-3573. This line will be open Monday – Friday, 8 am – 8 pm CT, for two weeks from the date of the event.
The service is free of charge and open to anyone. Callers may also receive referrals to community resources.
Along with the toll-free help line, emotional-support resources and information are available online at liveandworkwell.com.
Our thoughts go out to all those affected. We will continue to monitor this situation closely.