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High Option
Consumer Driven Option
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High Option
Consumer Driven Option
All Members
- Change your address
- Order Claim Forms
- Form 1095-B
- Conversion Option
- Health Risk Assessments
- HIPAA Privacy Forms
- Notice of Privacy Practices
- Advance Directives
- Complaints and Grievances
- Member Rights and Responsibilities Statement
- Coordination of Benefits
- Surprise Billing Notice
- APW-ABA(external link)
- FSA Feds(external link)
- OPM.gov(external link)
- PostalEase(external link)
As of December 31, 2023, APWU Health Plan will be discontinuing the Conversion Option. If you are currently enrolled, you will no longer have coverage and benefits after December 31, 2023.
Contact Cigna customer service with your questions
In the future, if you have questions about claims for dates of service between January 1, 2020, and December 31, 2023, you may continue to contact Cigna customer service:
Purchase health insurance through the Health Insurance Marketplace
To review other coverage options available to you and to purchase health insurance, visit the Health Insurance Marketplace:
Health Insurance Marketplace(external link)
If you have questions about your coverage options, call the Marketplace Call Center:
1-855-889-4325 (TTY)