- Home
- Am I Eligible?
-
High Option
Consumer Driven Option
Conversion Option
- Healthy Living
-
High Option
Consumer Driven Option
All Members
- Change your address
- Order Claim Forms
- Form 1095-B
- Conversion Option
- Health Risk Assessments
- HIPAA Privacy Forms
- Notice of Privacy Practices
- (file download link)Advance Directives
- (file download link)Complaints and Grievances
- (file download link)Member Rights and Responsibilities Statement
- (file download link)Surprise Billing Notice
- APW-ABA(external link)
- FSA Feds(external link)
- OPM.gov(external link)
- PostalEase(external link)
For members living in North Carolina and South Carolina who have been impacted by Hurricane Florence, the APWU Health Plan will:
- Relax plan requirements for care received between September 7 and October 7, 2018.
- For supplies and medication: Waive “refill-too-soon” limits for members who are unable to use the mail order service for refills, lost or destroyed medication.
If you have questions or concerns, please call:
High Option members
1-800-222-2798
Consumer Driven Option members
1-800-718-1299
Hurricane and flooding resources
NORTH CAROLINA
North Carolina Department of Public Safety
Find road conditions, evacuation routes, ferry schedules, and more.
https://www.ncdps.gov/florence
Download the ReadyNC app for the latest traffic, shelters, flood gauge info, and evacuation routes.
Department of Emergency Services, North Carolina Emergency Management
1636 Gold Star Drive
Raleigh, NC 27607
(919) 825-2500 – Main Switchboard
(800) 858-0368 – 24-hour Operations Center
https://www.ncdps.gov/ncem
https://www.facebook.com/NCEmergency
https://twitter.com/NCEmergency
https://twitter.com/DareCountyEM/status/1039156090355806208
SOUTH CAROLINA
South Carolina Emergency Management Division
Find evacuation routes, emergency shelters, and more.
https://www.scemd.org/
VIRGINIA
Virginia Department of Emergency Management
https://www.facebook.com/VAemergency
http://www.vaemergency.gov/prepare-recover/
HURRICANE PREPAREDNESS AND RECOVERY
Federal Emergency Management Agency (FEMA)www.fema.gov
If a disaster is declared, call to apply for assistance by phone, or visit www.disasterassistance.gov to apply online.
FEMA: Hurricane Safety Tips
www.fema.gov/disaster/4068/updates/hurricane-safety-tips-learn-what-do-during-and-after-hurricane
American Red Cross: Hurricane Safety
www.redcross.org/get-help/prepare-for-emergencies/types-of-emergencies/hurricane
Local American Red Cross Locator
www.redcross.org/find-your-local-chapter
American Red Cross Smartphone Apps
Get updates on current flooding situations and safety information.
https://play.google.com/store/apps/details?id=com.cube.arc.fa&hl=en
https://itunes.apple.com/us/app/first-aid-by-american-red/id529160691?mt=8
Department of Homeland Security: Hurricanes
www.ready.gov/hurricanes
National Weather Service: Hurricane Safety Tips and Resources
https://www.weather.gov/safety/hurricane
Centers for Disease Control and Prevention: Hurricanes and Other Tropical Storms
www.cdc.gov/disasters/hurricanes/index.html
National Hurricane Survival Initiative: Hurricane Safety Checklists
http://hurricanesafety.org/prepare/hurricane-safety-checklists
Nationwide Mutual Insurance Company: Hurricane Preparedness
www.nationwide.com/hurricanes.jsp
Google Crisis Response: Hurricane Florence
https://google.org/crisismap/google.com/2018-florence
Helping others after a hurricane
To learn more about donating money after a hurricane, volunteering, and more, visit the Disasters and Traumatic Events page on Achieve Solutions. You'll also find information about training for emergency preparedness before a crisis and disaster recovery.
