Are Virtual Visits available for routine checkups and primary care? 

Yes, you can connect with a virtual primary care provider and a team of healthcare professionals¹ without leaving home or work.² Services include: 

• Annual checkups, prescriptions, and non-urgent care³ 
• Check-ups for ongoing conditions like asthma, diabetes, and more 
• Follow-up visits 

The care team will guide you, when needed, to in-person care, such as labs, imaging, specialists, and more. 

High Option members: Your first two Teladoc Virtual Visits are free. After that, you have a copay of just $10 per visit. 

Consumer Driven Option members: You’ll pay 15% of the Plan allowance for a Virtual Visit through Amwell, Teladoc, and Doctor on Demand, less than the cost of an in-person office visit. To get started, log in to your myuhc.com member portal. 

Call 911 immediately or go to the nearest emergency room if you believe you are experiencing a medical emergency. 

¹ Data rates may apply. 

² Virtual primary care is applied to primary care benefits—it is not applied to the 24/7 Virtual Visits benefit. 

³ Certain prescriptions may not be available, and other restrictions may apply. 

Virtual primary care are services available with a provider via video, chat, email, or audio-only where permitted under state law. Virtual primary care services are only available if the provider is licensed in the state that the member is located at the time of the appointment. Virtual primary care is not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times, or in all locations, or for all members. Certain prescriptions may not be available, and other restrictions may apply.