APWU Health Plan provider payment options
To simplify and improve provider payment transactions, APWU Health Plan has engaged PNC Healthcare to provide electronic payment methods via a claim payments & remittances (CPR) service, powered by ECHO Health.
EFT and ERA options
Virtual card payments (VCPs)
This electronic payment method gives you more control over accepting the payment. If you have a HIPAA-certified fax number on file with ECHO, your office will receive a fax notification. If not, your virtual card will be mailed. Each notification will contain a virtual card with a number unique to that payment transaction, including an instruction page for processing.
The steps for processing these payments are similar to how you manually enter patient card payments. Be sure to enter the full amount of the payment prior to the expiration date on the card. Normal transaction fees apply and are based on your merchant-acquirer relationship.
- If you are not enrolled for EFT/ERA for APWU Health Plan, NO ACTION IS REQUIRED to start receiving virtual card payments.
- If you want to expedite delivery of your VCP and explanation of payment (EOP) by providing an approved fax number, contact ECHO Health at 1-800-927-5373
Electronic funds transfer (EFT) payments
EFT is a fast, reliable payment method that automatically deposits payments into your bank account. You can also choose to automate the associated remittance information via an 835 electronic remittance advice (ERA) sent directly to your organization or clearinghouse. This service may require a fee.
Provider EFT/ERA enrollment for APWU Health Plan
Sign up to receive EFT payments or ERA from APWU Health Plan.
Provider EFT/ERA enrollment for all payers
Sign up to receive EFT payments or ERA from APWU Health Plan and all other payers on the ECHO platform.
Paper checks
APWU Health Plan continues to support check payments with an EOP, but this is not the most efficient payment method for you or the Health Plan. Please consider taking advantage of an electronic payment option.
For assistance with your payments and enrollment options, call 1-800-927-5373.
CPR ECHO provider portal
Access a detailed EOP for each transaction.