How can I contact APWU Health Plan for enrollment support? 

High Option 

For questions about the High Option, contact APWU Health Plan to speak with a customer service representative: 

1-800-PIC-APWU (Open Season) 

1-800-222-APWU (2798) 

1-800-622-2511 (TTY) 

8:30 am – 6:30 pm ET, Monday – Friday 

If the Health Plan is experiencing a high call volume, you can schedule a call back, 9 am – 6:30 pm ET, Monday – Friday. 

Consumer Driven Option 

For questions about the Consumer Driven Option, contact UnitedHealthcare: 

1-855-808-3003 

whyuhc.com/apwuhp 

Medicare Advantage 

To find out if you’re eligible to enroll in the Medicare Advantage plan, call: 

1-855-383-8793 

711 (TTY) 

8 a.m. – 8 p.m. CT, Monday – Friday 

Medicare 

For questions about Medicare, contact the OPM Postal Enrollment Retirement Call Center: 

1-844-451-1261 

OPM Retirement Center 

APWU Health Plan Holiday Office Hours

The Health Plan will be closed on Wednesday, January 1. We will reopen at 8:30 a.m. ET on Thursday, January 2.

Manage your High Option or Consumer Driven Option health plan 24/7 with your postal member portal or federal member portal.