High Option
For questions about the High Option, contact APWU Health Plan to speak with a customer service representative:
1-800-PIC-APWU (Open Season)
1-800-222-APWU (2798)
1-800-622-2511 (TTY)
8:30 am – 6:30 pm ET, Monday – Friday
If the Health Plan is experiencing a high call volume, you can schedule a call back, 9 am – 6:30 pm ET, Monday – Friday.
Consumer Driven Option
For questions about the Consumer Driven Option, contact UnitedHealthcare:
Medicare Advantage
To find out if you’re eligible to enroll in the Medicare Advantage plan, call:
711 (TTY)
8 a.m. – 8 p.m. CT, Monday – Friday
Medicare
For questions about Medicare, contact the OPM Postal Enrollment Retirement Call Center: