What is a deductible?

A deductible is the dollar amount you pay for covered healthcare services and supplies before APWU Health Plan starts to pay.

Copayments and coinsurance amounts do not count toward any deductible. When a covered service or supply is subject to a deductible, only the Plan allowance for the service or supply counts toward the deductible.

High Option

Under a Self enrollment, the calendar-year deductible is $450 if you use in-network providers. The deductible is satisfied and benefits are payable to you when your covered expenses applied to the calendar-year deductible reach this amount.

Under a Self Plus One enrollment, the deductible is satisfied and benefits are payable to you and one other eligible family member when the combined covered expenses applied to the calendar-year deductible reach $800.

Under a Self & Family enrollment, the deductible is satisfied and benefits are payable to all family members when the combined covered expenses applied to the calendar-year deductible for family members reach $800.

If you use out-of-network providers, your calendar-year deductible increases to a maximum of $1,000 per person (or $2,000 for Self Plus One and Self & Family enrollment).

Consumer Driven Option

Your deductible is the amount of eligible expenses you’re required to meet before traditional health coverage begins. It is reduced by applying the funds in your Personal Care Account (PCA), which APWU Health Plan funds in January.

Your net deductible is the remaining deductible amount you have to pay once the funds in your PCA have been exhausted.

By using the funds in your PCA to pay for eligible medical expenses, you decrease your total deductible and out-of-pocket expenses.

Your net deductible for in-network providers is $1,000 for a Self enrollment or $2,000 for a Self Plus One or Self & Family enrollment.

For Self Plus One or Self & Family coverage, once one individual meets the Self net deductible of $1,000, traditional health coverage begins for that individual.

Once the other covered members meet the additional $1,000 net deductible, traditional health coverage begins for them.

If you use out-of-network providers, your calendar-year net deductible increases to $1,500 Self and $3,000 for Self Plus One and Self & Family.

As long as you remain in this plan, you may reduce your deductible in subsequent years by rolling over any unused portion of your PCA remaining at the end of the calendar year. The maximum amount allowed in your PCA balance in any given year is $5,000 for Self and $10,000 for Self Plus One and Self & Family.

Learn more about how health plans work by reading Deductibles, copays, and coinsurance: Understanding the out-of-pocket costs of health insurance.

Important Alert: Beware of Pharmacy Scam Calls

CVS Pharmacy has reported an increase in scam calls from criminals pretending to be pharmacy representatives. These scammers may ask for sensitive personal information, including your driver’s license number, Social Security number, or insurance details.

How to Protect Yourself

  • Hang up immediately – If you receive an unexpected call and are unsure if it’s legitimate, do not engage. Hang up and contact CVS directly.
  • Verify with CVS – Call your local CVS pharmacy using their official number. Find a CVS near you: CVS Store Locator
  • Never share personal information – Do not provide your prescription details, insurance information, Social Security number, or financial details to unknown callers.
  • Contact your prescription drug provider – If you are unsure about a call related to your medication, reach out to your prescription provider directly:

Common Scam Tactics

Scammers may ask questions such as:

  • Do you need any medication refills?
  • What prescriptions are you taking?
  • What is your driver’s license or Social Security number?
  • Can you confirm your insurance details?

Stay alert and protect your personal information. If you suspect a scam, report it to CVS or your prescription provider immediately.

Happy Holidays

Our offices will close at noon on Tuesday, December 23, and will remain closed through Friday, December 26. We will reopen at 8:30 a.m. ET on Monday, December 29.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Thanksgiving

Our offices will be closed on Thursday and Friday, November 27 – 28, to observe Thanksgiving. We will reopen at 8:30 a.m. ET on Monday, December 1.

All eligible postal workers, federal employees, and retirees can enroll in APWU Health Plan during Open Season.

We honor military veterans of the U.S. Armed Forces

Our offices will be closed on Tuesday, November 11, to observe Veterans Day. We will reopen at 8:30 a.m. ET on Wednesday, November 12.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Health Plan offices closed

Our offices will be closed on Monday, October 13, to observe Columbus Day. We will reopen at 8:30 a.m. ET on Tuesday, October 14.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Labor Day

Our offices will be closed on Monday, September 1, to observe Labor Day. We will reopen at 8:30 a.m. ET on Tuesday, September 2.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Independence Day

Our offices will close at noon on Thursday, July 3, and remain closed on Friday, July 4, to observe Independence Day. We will reopen at 8:30 a.m. ET on Monday, July 7.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Juneteenth

Our offices will be closed on Thursday, June 19, in honor of Juneteenth. We will reopen at 8:30 a.m. ET on Friday, June 20.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

In honor of all who served

Our offices will be closed on Monday, May 26, to observe Memorial Day. We will reopen at 8:30 a.m. ET on Tuesday, May 27.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.