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What is the Postal Service Health Benefits (PSHB) Program?

The Postal Service Health Benefits (PSHB) Program is a separate health insurance program within the Federal Employees Health Benefits (FEHB) Program that provides coverage to eligible United States Postal Service employees, retired USPS employees, annuitants, and family members. 

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Important Alert: Beware of Pharmacy Scam Calls

CVS Pharmacy has reported an increase in scam calls from criminals pretending to be pharmacy representatives. These scammers may ask for sensitive personal information, including your driver’s license number, Social Security number, or insurance details.

How to Protect Yourself

  • Hang up immediately – If you receive an unexpected call and are unsure if it’s legitimate, do not engage. Hang up and contact CVS directly.
  • Verify with CVS – Call your local CVS pharmacy using their official number. Find a CVS near you: CVS Store Locator
  • Never share personal information – Do not provide your prescription details, insurance information, Social Security number, or financial details to unknown callers.
  • Contact your prescription drug provider – If you are unsure about a call related to your medication, reach out to your prescription provider directly:

Common Scam Tactics

Scammers may ask questions such as:

  • Do you need any medication refills?
  • What prescriptions are you taking?
  • What is your driver’s license or Social Security number?
  • Can you confirm your insurance details?

Stay alert and protect your personal information. If you suspect a scam, report it to CVS or your prescription provider immediately.

Presidents' Day

Our offices will be closed on Monday, February 16, to observe Presidents’ Day. We will reopen at 8:30 a.m. ET on Tuesday, February 17.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy New Year!

Our offices will be closed on Friday, Jan 1, to celebrate the new year. We will reopen at 8:30 a.m. ET on Monday, Jan 4.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

In remembrance of Dr. Martin Luther King Jr.

Our offices will be closed on Monday, Jan 19, to observe the birthday of Martin Luther King Jr. We will reopen at 8:30 a.m. ET on Tuesday, Jan 20.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Join Our 2026 Open Season Virtual Health Fairs!

Discover the APWU Health Plan’s 2026 offerings, including the High Option and Consumer Driven Option plans. Learn more about benefits, coverage, and how these plans can meet your health care needs.

Visit our Virtual Health Fairs page to see the full schedule and register for upcoming sessions.

Explore Virtual Health Fairs

Happy holidays

Our offices will close at noon on Wednesday, December 23, and will remain closed through Friday, December 25. We will reopen at 8:30 a.m. ET on Monday, December 28.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Thanksgiving

Our offices will be closed on Thursday and Friday, November 26 – 27, to observe Thanksgiving. We will reopen at 8:30 a.m. ET on Monday, November 30.

All eligible postal workers, federal employees, and retirees can enroll in APWU Health Plan during Open Season.

We honor veterans of the U.S. Armed Forces

Our offices will be closed on Wednesday, November 11, to observe Veterans Day. We will reopen at 8:30 a.m. ET on Thursday, November 12.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Health Plan offices closed

Our offices will be closed on Monday, October 12, to observe Columbus Day. We will reopen at 8:30 a.m. ET on Tuesday, October 13.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Labor Day

Our offices will be closed on Monday, September 7, to observe Labor Day. We will reopen at 8:30 a.m. ET on Tuesday, September 8.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Independence Day

Our offices will close at noon on Thursday, July 2, and remain closed on Friday, July 3, to observe Independence Day. We will reopen at 8:30 a.m. ET on Monday, July 6.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Juneteenth

Our offices will be closed on Friday, June 19, in honor of Juneteenth. We will reopen at 8:30 a.m. ET on Monday, June 22.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

In honor of all who served

Our offices will be closed on Monday, May 25, to observe Memorial Day. We will reopen at 8:30 a.m. ET on Tuesday, May 26.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.