Grow your career at APWU Health Plan

APWU Health Plan is a great place to work. We offer a competitive salary, health insurance—including dental and vision—401(k), generous vacation leave, and tuition reimbursement.

The APWU Health Plan is seeking a Utilization Analyst to join our Utilization Management Department. This position assures the Health Plan remains competitive by identifying, designing, recommending, implementing and evaluating health care programs that control utilization and benefit expense.

Primary Accountabilities:

  • Identify and seek out potential programs and vendors that support utilization management and makes recommendations to senior staff on initiatives and strategies that support the corporate mission.
  • Advise on industry trends and identifies the need for new or revised utilization management programs and practices.
  • Direct quarterly trend reviews and forecasting analysis
  • Other duties as assigned.

Qualifications:

  • BA/BS degree and three to five year’s health insurance experience.
  • LPN or RN certification preferred.
  • Ability to define data and information needs; compile, analyze and interpret data relative to healthcare utilization.
  • Ability to write reports, recommendations, business correspondence, scope of work, project plans, policies and procedures. Ability to effectively present information to Health Plan Management and effectively communicate with vendor/partners and members.
  • Experience with medical benefit management and plan design, pharmacy benefit management and plan design, medical coding, medical and behavioral case management, familiarity with medical and pharmaceutical policies and industry standards.
  • Detail oriented with strong analytical, presentation and research skills a must.
  • Strong performance management skills in managing external partners, communicating clear goals, performance measurements, etc.
  • Demonstrated ability to identify problems, collect data from various sources and determine the appropriate action.
  • Multi-disciplinary project management skills.
  • Excellent computer skills to include Microsoft Office, internet research and Ad hoc query and reporting.

To apply

EOE M/F/D/V; Drug-Free Employer

APWU Health Plan is seeking an Applications Programmer I to join our Applications Development Department.

NATURE AND SCOPE

  • This position reports to the Team Lead, Applications Development.
  • This position is responsible for developing accurate and efficient computer programs adhering to established standards. The incumbent is responsible for changes/enhancements to existing systems.
  • This position will interface with users and Business and System Analysts as well as vendors and subject matter experts in designing systems or enhancements or correcting defects found during uses.
  • The incumbent will work with others as needed to obtain or create test data as required to validate system changes/enhancements.

RESPONSIBILITIES

  • Assist in the development of computer programs including the testing of the finished program before formal testing and production turnover.
  • Responsible for daily EDI review and correction for inbound transactions including but not limited to 834, 837, 277, proprietary and flat files.
  • Work according to the direction of or project plans laid out by the Team Lead, Applications Development, Manager Application Development or their designee.
  • Perform other duties as requested.

REQUIREMENTS

  • Associates degree in related field preferred but 2 years of direct experience may be substituted.
  • Familiarity and understanding of HTTP/FTP/SFTP concepts.
  • Knowledge of CAQH CORE requirements, HITECH, ACA and other government mandates.
  • Experience in SQL Server, Visual Studio, ASP.NET, C# and development tools for ETL a plus.
  • Experience with health insurance systems, claims processing systems, financial systems, budget and expense systems and utilization systems a plus.

This is a union position.

To apply

EOE M/F/D/V; Drug-Free Employer

Note to agencies

We do not accept unsolicited resumes from third-party vendors. Only resumes received from contracted agencies/vendors will be considered. Unsolicited resumes sent to APWU Health Plan will not be recognized and such agency will have no recourse from APWU Health Plan.

Important Alert: Beware of Pharmacy Scam Calls

CVS Pharmacy has reported an increase in scam calls from criminals pretending to be pharmacy representatives. These scammers may ask for sensitive personal information, including your driver’s license number, Social Security number, or insurance details.

How to Protect Yourself

  • Hang up immediately – If you receive an unexpected call and are unsure if it’s legitimate, do not engage. Hang up and contact CVS directly.
  • Verify with CVS – Call your local CVS pharmacy using their official number. Find a CVS near you: CVS Store Locator
  • Never share personal information – Do not provide your prescription details, insurance information, Social Security number, or financial details to unknown callers.
  • Contact your prescription drug provider – If you are unsure about a call related to your medication, reach out to your prescription provider directly:

Common Scam Tactics

Scammers may ask questions such as:

  • Do you need any medication refills?
  • What prescriptions are you taking?
  • What is your driver’s license or Social Security number?
  • Can you confirm your insurance details?

Stay alert and protect your personal information. If you suspect a scam, report it to CVS or your prescription provider immediately.

Happy Holidays

Our offices will close at noon on Tuesday, December 23, and will remain closed through Friday, December 26. We will reopen at 8:30 a.m. ET on Monday, December 29.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Thanksgiving

Our offices will be closed on Thursday and Friday, November 27 – 28, to observe Thanksgiving. We will reopen at 8:30 a.m. ET on Monday, December 1.

All eligible postal workers, federal employees, and retirees can enroll in APWU Health Plan during Open Season.

We honor military veterans of the U.S. Armed Forces

Our offices will be closed on Tuesday, November 11, to observe Veterans Day. We will reopen at 8:30 a.m. ET on Wednesday, November 12.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Health Plan offices closed

Our offices will be closed on Monday, October 13, to observe Columbus Day. We will reopen at 8:30 a.m. ET on Tuesday, October 14.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Labor Day

Our offices will be closed on Monday, September 1, to observe Labor Day. We will reopen at 8:30 a.m. ET on Tuesday, September 2.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Independence Day

Our offices will close at noon on Thursday, July 3, and remain closed on Friday, July 4, to observe Independence Day. We will reopen at 8:30 a.m. ET on Monday, July 7.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Juneteenth

Our offices will be closed on Thursday, June 19, in honor of Juneteenth. We will reopen at 8:30 a.m. ET on Friday, June 20.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

In honor of all who served

Our offices will be closed on Monday, May 26, to observe Memorial Day. We will reopen at 8:30 a.m. ET on Tuesday, May 27.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.