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APWU Health Plan Homepage
Postal Member Portal
Federal Member Portal

Health insurance plans for federal and postal employees

APWU Health Plan covers postal workers and retirees eligible for the new Postal Service Health Benefits (PSHB) Program and federal employees and retirees eligible for the Federal Employees Health Benefits (FEHB) Program.

Postal health plans

Find a Doctor
Member Portal

Federal health plans

Find a Doctor
Member Portal

Prescription resources

High Option
Express Scripts Calculator

Price a Drug

Consumer Driven Option
OptumRx Calculator

Price a Drug

Benefits at a glance

APWU Health Plan offers two smart plans to consider. Explore benefits and coverage side-by-side for Consumer Driven Option and High Option.

Compare Postal Health Plans
Compare Federal Health Plans

Member resources

2025 postal brochure

Explore benefits and coverage for our postal health plans.

Download Brochure

2025 federal brochure

Explore benefits and coverage for our federal health plans.

Download Brochure

Notice of Accreditation and Certification

APWU Health Plan has requested a survey as we seek to retain FEHB accreditation.

Download Notification

High Option prescription calculator

Estimate the price of medications with the Express Scripts cost calculator.

Visit Express Scripts

Consumer Driven Option prescription calculator

Estimate the price of medications with the OptumRx cost calculator.

Visit OptumRx

Medicare coverage

Find out how APWU Health Plan works with Medicare to cover you in retirement.

Medicare with Postal Plans
Medicare with Federal Plans

Infertility medical policy

APWU Health Plan covers the diagnosis and treatment of infertility.

Download Policy

Bariatric surgery medical policy

Our plans cover members who need bariatric surgery for severe obesity.

View Policy

Gender dysphoria treatment policy

APWU Health Plan offers coverage for gender-affirming care.

Download Policy

Order claim forms

You can request printed claim forms to be mailed to you if you are having difficulty printing then from your device.
Request claim forms

Infertility Medical Policy

Download your APWU Health Plan infertility diagnosis, treatment and fertility preservation medical policy.
Download medical policy

Bariatric Surgery Medical Policy

View the complete medical policy for APWU Health Plan members who need bariatric surgery to treat obesity.
View medical policy

Gender Dysphoria Treatment Policy

Download the gender dysphoria treatment medical policy for members of APWU Health Plan.
Download medical policy

Member news

Explore our health plans

Postal Health Plans

Explore plans for eligible postal employees, families, and retirees under the PSHB Program
As a national preferred provider organization (PPO), APWU Health Plan offers a fee-for-service High Option and a Consumer Driven Option paired with a Personal Care Account.
Explore High Option
Explore Consumer Driven Option

Federal Health Plans

Explore plans for eligible federal employees, families, and retirees under the FEHB Program
APWU Health Plan has proudly served employees and retirees covered under the FEHB Program since 1960. We look forward to serving you in 2025 and beyond.
Explore High Option
Explore Consumer Driven Option

Health plan frequently asked questions

Health plan member FAQ
Postal health plans FAQ
Federal health plans FAQ
Retiree health plans FAQ

From our members

Members love APWU Health Plan

“I’m new to the APWU Health Plan. The customer service rep was wonderful—polite, positive, cheerful and friendly. She understood my questions, gave me plenty of time to ask them and didn’t talk over me. It was an all-around really good experience!”
“She is an extremely wonderful customer service rep. She was very thorough and very professional, and I so appreciate all of the assistance she gave me.”
“We’ve been with APWU Health Plan for years. I just want to say I have received excellent customer service from APWU Health Plan. The representatives are well trained, and they know what they’re talking about. They’re very helpful.”
“The customer service representative was very professional and very knowledgeable. She answered all my questions, and the best thing about it, she listened to my concerns, didn’t rush me, and you could tell she had a smile on her face.”
“The customer service representative was very friendly, very helpful, and she was able to make it easy for me to understand what was going on with my claims.”
“I’m new to the APWU Health Plan. The customer service rep was wonderful—polite, positive, cheerful and friendly. She understood my questions, gave me plenty of time to ask them and didn’t talk over me. It was an all-around really good experience!”
“She is an extremely wonderful customer service rep. She was very thorough and very professional, and I so appreciate all of the assistance she gave me.”
“We’ve been with APWU Health Plan for years. I just want to say I have received excellent customer service from APWU Health Plan. The representatives are well trained, and they know what they’re talking about. They’re very helpful.”
“The customer service representative was very professional and very knowledgeable. She answered all my questions, and the best thing about it, she listened to my concerns, didn’t rush me, and you could tell she had a smile on her face.”
“The customer service representative was very friendly, very helpful, and she was able to make it easy for me to understand what was going on with my claims.”
“I’m new to the APWU Health Plan. The customer service rep was wonderful—polite, positive, cheerful and friendly. She understood my questions, gave me plenty of time to ask them and didn’t talk over me. It was an all-around really good experience!”

SCAM ALERT

Be on the lookout for a phone scam directing members to contact APWU Health Plan at a fraudulent number, 1-888-356-9583. DO NOT CALL THIS NUMBER.

If you receive a call asking you to contact this number, please call APWU Health Plan:

1-800-222-2798
1-800-622-2511 (TTY)
Contact Us

If you receive a call from 1-978-792-4413, do not answer. This number is listed as a scam.

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