Health plans for the Postal Service Health Benefits (PSHB) Program

APWU Health Plan offers the High Option and Consumer Driven Option for eligible Postal Service employees, retirees, and family members covered under the PSHB Program.

What are my health plan options?

APWU Health Plan offers a fee-for-service High Option and a Consumer Driven Option paired with a Personal Care Account.

High Option

Low copays, low deductibles, and a vast network of providers

Consumer Driven Option

Low premiums, an expansive UHC national network, and greater control

Health plan for postal support employee (PSE)

Nationwide provider
network

100% coverage for many in-network services
100% coverage for in-network preventive care
Personal Care
Account (PCA)
Wellness
incentives
Preferred drug
coverage
Eligible for
Medicare Advantage
Low deductible &
low copays
Eligible for Medicare Part D prescription drug plan (PDP)
Free lab
tests
Free accidental
injury coverage

Low premiums

For more details on each plan, select an option

For a detailed comparison of all benefits,

Eligibility and enrollment

Most postal employees and retirees are eligible to enroll in and become members of APWU Health Plan. 

Postal Service employees in the APWU bargaining unit must become dues-paying members of the APWU, except where exempt by law. The union will bill you directly after you enroll in your health plan.

Are you outside of the bargaining unit?

USPS employees in non-APWU bargaining units—including letter carriers, mail handlers, and rural carriers—may enroll in APWU Health Plan by becoming an associate member of the union for only $35.

Ready to enroll?

If you are newly hired and need to enroll in health insurance, or if you experience a qualifying life event (QLE)—such as marriage, birth of a child, or loss of other coverage—you can make changes outside of Open Season.

Enroll online

To enroll as a new career employee, visit the Health Benefits Enrollment Center.

Enroll by mail

Complete the Employee Health Benefits Election Form (standard form 2809) to enroll.

Send the form to:

USPS / HRSSC BENEFITS
PO BOX 970400
GREENSBORO NC 27497-0400

Enroll by fax

Fax the form to 1-202-268-0359.

Enrollment support

If you have questions or need help, contact the Human Resources Shared Service Center (HRSSC):

Call 1-877-477-3273
Select option 5 for benefits

Contact HRSSC by email

The APWU has negotiated for non-career PSEs to have access to the PSHB Program.

As a PSE, when you enroll in the Consumer Driven Option, the USPS pays up to 75% of your premium. With other plans, you’re responsible for paying 100% of the premium.

Ready to enroll?

If you are newly hired and need to enroll in health insurance, or if you experience a qualifying life event (QLE)—such as marriage, birth of a child, or loss of other coverage—you can make changes outside of Open Season.

Enroll online

Enroll in the Consumer Driven Option as a PSE with more than one year of service:

Health Benefits Enrollment Center

PSEs with less than a year of service can enroll in the USPS non-career plan:

LiteBlue

Enroll by mail

Complete standard form 2809 to enroll in the Consumer Driven Option as a PSE with more than one year of service:

Employee Health Benefits Election Form

Complete the forms to enroll in the USPS non-career plan as a PSE with less than a year of service:

Form PS3117: PostalEASE Worksheet for Non-career USPS Employees
Form PS3119: Elect or Waive Pretax Health Plan Premium Payments
Form PS3120: Sufficient Earnings Verification for Non-career Employees

Send forms to:

USPS / HRSSC BENEFITS
PO BOX 970400
GREENSBORO NC 27497-0400

Enroll by fax

Fax forms to 1-202-268-0359.

Enrollment support

If you have questions or need help, contact the Human Resources Shared Service Center (HRSSC):

Call 1-877-477-3273
Select option 5 for benefits

Contact HRSSC by email

 

All postal retirees who are eligible to enroll in the PSHB Program are welcome to choose APWU Health Plan.

Ready to enroll?

Need help finding a health plan that’s right for you?

Download and access Health Plan resources

external link icon

View all Health Plan Resources

Important Alert: Beware of Pharmacy Scam Calls

CVS Pharmacy has reported an increase in scam calls from criminals pretending to be pharmacy representatives. These scammers may ask for sensitive personal information, including your driver’s license number, Social Security number, or insurance details.

How to Protect Yourself

  • Hang up immediately – If you receive an unexpected call and are unsure if it’s legitimate, do not engage. Hang up and contact CVS directly.
  • Verify with CVS – Call your local CVS pharmacy using their official number. Find a CVS near you: CVS Store Locator
  • Never share personal information – Do not provide your prescription details, insurance information, Social Security number, or financial details to unknown callers.
  • Contact your prescription drug provider – If you are unsure about a call related to your medication, reach out to your prescription provider directly:

Common Scam Tactics

Scammers may ask questions such as:

  • Do you need any medication refills?
  • What prescriptions are you taking?
  • What is your driver’s license or Social Security number?
  • Can you confirm your insurance details?

Stay alert and protect your personal information. If you suspect a scam, report it to CVS or your prescription provider immediately.

Happy Holidays

Our offices will close at noon on Tuesday, December 23, and will remain closed through Friday, December 26. We will reopen at 8:30 a.m. ET on Monday, December 29.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Thanksgiving

Our offices will be closed on Thursday and Friday, November 27 – 28, to observe Thanksgiving. We will reopen at 8:30 a.m. ET on Monday, December 1.

All eligible postal workers, federal employees, and retirees can enroll in APWU Health Plan during Open Season.

We honor military veterans of the U.S. Armed Forces

Our offices will be closed on Tuesday, November 11, to observe Veterans Day. We will reopen at 8:30 a.m. ET on Wednesday, November 12.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Health Plan offices closed

Our offices will be closed on Monday, October 13, to observe Columbus Day. We will reopen at 8:30 a.m. ET on Tuesday, October 14.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Labor Day

Our offices will be closed on Monday, September 1, to observe Labor Day. We will reopen at 8:30 a.m. ET on Tuesday, September 2.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Independence Day

Our offices will close at noon on Thursday, July 3, and remain closed on Friday, July 4, to observe Independence Day. We will reopen at 8:30 a.m. ET on Monday, July 7.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Juneteenth

Our offices will be closed on Thursday, June 19, in honor of Juneteenth. We will reopen at 8:30 a.m. ET on Friday, June 20.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

In honor of all who served

Our offices will be closed on Monday, May 26, to observe Memorial Day. We will reopen at 8:30 a.m. ET on Tuesday, May 27.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.