How do I access the confidential 24-hour nurse line? 

As a High Option member, you can get answers to your health questions 24 hours a day. Registered nurses are available to discuss existing medical concerns and provide information about numerous healthcare issues. 

Call 1-866-873-8738 

Call 911 for a true emergency. 

APWU Health Plan Holiday Office Hours

The Health Plan will be closed on Wednesday, January 1. We will reopen at 8:30 a.m. ET on Thursday, January 2.

Manage your High Option or Consumer Driven Option health plan 24/7 with your postal member portal or federal member portal.