Tools and links for your High Option federal health plan
Protect your health and make the most of your High Option benefits.
Log in to your member portal
Manage your High Option plan, see benefit and eligibility information, and find doctors with your member portal and app.
Contact member support
We’re here to answer questions about your High Option plan, help you find care, and maximize your benefits.
High Option provider directory
Your plan features the nationwide UnitedHealthcare network, with access to 1.7+ million providers and more than 5,000 hospitals and care facilities—and no referrals are needed.
Complete your health risk assessment
Gain valuable insights into your well-being and get a personalized plan for achieving your physical and mental health goals. Log in to your member portal to get started.
Access preventive care services
Receive preventive care at no additional cost when you visit an in-network provider. Find out what services are recommended for you and your family members.
Stay up to date on preventive care with MyHealthfinder
Take control of your health and get personalized recommendations for preventive care. Receive guidance on screenings, vaccines, and healthy lifestyle tips tailored for you.
Confidential 24-hour nurse line
Get answers to your health questions 24 hours a day. Registered nurses are available to discuss medical concerns and provide information about healthcare issues.
Call 911 for a true emergency.
Mental health and substance use disorder resources
To help you feel more in control of your emotional well-being, your plan offers mental health and substance use services through Behavioral Health Solutions. Contact APWU Health Plan to find a provider.
High Option pharmacy account
Express Scripts manages prescription drug benefits for High Option members.
Medical cost estimator
Estimate costs before you see a doctor or get care. Search for providers and facilities in the network, and narrow your results by specialty, procedure, or doctor.
Log in with your member ID and date of birth. Find your member ID on your Health Plan ID card or by logging in to your member portal.
Teladoc Virtual Visits
Connect with a doctor by phone or video without leaving home. Doctors can treat a wide range of health conditions and prescribe medications.
- See a virtual primary care provider for an annual checkup or non-urgent care.
- Get treatment for an ongoing condition like asthma or diabetes.
- Access professional, confidential help through Virtual Behavioral Health Care.
Your first two Virtual Visits are free. After that, you have a copay of just $10 per visit.
To start your Virtual Visit, call:
Call 911 for a true emergency.
Online clinical resources
Nurses are available to help you find providers, answer questions about benefits, assist with ongoing care, and educate you about plan resources and programs, including:
- Cancer Support Program
- Kidney Resources
- Treatment Decision Support
- Personal Health Support
- Transplant Resources Services Program
- Disease Management
To take advantage of these benefits, call:
Learn more about your health management programs.
Online symptom checker
Find possible diagnoses for a wide range of health issues. Talk to your doctor if you feel you have a serious medical problem.
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