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Medicare enrollment support for postal and federal retirees

If you’re going to retire soon, it’s a good time to start learning about Medicare—and how APWU Health Plan works with Medicare to cover you in retirement. 

2025 Medicare Basics - Medicare Advantage and Part D Prescription Drug Plans for Retirees

Virtual Events

May 29, 2025 12:00 PM EDT

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Jun 26, 2025 12:00 PM EDT 

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Jul 31, 2025 12:00 PM EDT 

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Aug 28, 2025 12:00 PM EDT

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Sep 25, 2025 12:00 PM EDT 

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Oct 30, 2025 12:00 PM EDT 

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Who is eligible for Medicare coverage?

You can enroll in Medicare if you’re a U.S. citizen or legal resident who has lived in the country for at least five consecutive years. The federal health insurance plan is for people who:

Enroll in Medicare as you turn 65

Your first opportunity to enroll in Medicare is the Initial Enrollment Period, which starts three months before the month you turn 65 and ends three months after the month you turn 65.

Initial Enrollment Period
3 Months Before Your Birthday Month 3 Months After

After you enroll, you can change your coverage during Medicare Open Enrollment, October 15 – December 7.

Medicare Open Enrollment
To explore your enrollment options and access helpful resources, visit the official Medicare website of the U.S. government.

Sign up for Medicare through Social Security

To sign up for Medicare Part A and/or Part B, contact the Social Security Administration (SSA). You need to sign up through SSA so they can verify your eligibility for Medicare.

Sign up for Medicare online

or

Contact SSA

Social Security Administration

8 am – 7 pm, Monday – Friday

Start planning for retirement

The U.S. Office of Personnel Management (OPM) Retirement Center helps postal and federal employees and retirees transition from serving America to enjoying retirement. The center offers resources to help you:

OPM Retirement Center

Visit the OPM Retirement Center

Boost your retirement benefits with APWU Health Plan

Medicare plans for postal retirees

Explore your options under the PSHB Program.

Postal Plans

Medicare plans for federal retirees

Explore your options under the FEHB Program.

Federal Plans

Find answers to your Medicare questions

Still have questions? Contact APWU Health Plan to speak with a customer service representative:

8 am – 7 pm, Monday – Friday

Download and access Health Plan resources

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2025 Medicare Advantage with FEHB Program

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2025 Medicare Advantage with PSHB Program

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UnitedHealthcare Medicare Advantage Plan

Explore our Medicare Advantage plan for High Option members.

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View all Medicare Resources

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View all Medicare resources

You’re invited to a health awareness event for postal and federal retirees

Explore the benefits of enrolling in our Medicare Advantage plan.

Join APWU Health Plan and UnitedHealthcare for a fun, educational event that features:

  • Light refreshments
  • Seated chair massages
  • Hearing screenings
  • A1C testing
  • Grip strength tests

Stop by the National Association of Active and Retired Federal Employees (NARFE) booth and meet your APWU Health Plan account management team.

Feel free to bring postal or federal retirees, even if they aren’t High Option members.

Join us in person

Monday, June 2
1 – 3 pm

UnitedHealthcare
10175 Little Patuxent Parkway
2nd floor
Columbia, MD 21044

Doors open at 1 pm, but stop by any time until 3 pm.

RSVP to reserve your spot


Scan to RSVP. Use code APWU25.

RSVP online

Call 1-855-383-8793
TTY 711
8 am – 8 pm, local time
Monday – Friday

The information at the Health Fair is for educational purposes only and is not a substitute for the advice of a licensed medical provider.

Some testing may only be available to eligible members.

For accommodation of persons with special needs at meetings, call 1-855-383-8793, TTY 711, 8 am – 8 pm local time, Monday – Friday.

Important Alert: Beware of Pharmacy Scam Calls

CVS Pharmacy has reported an increase in scam calls from criminals pretending to be pharmacy representatives. These scammers may ask for sensitive personal information, including your driver’s license number, Social Security number, or insurance details.

How to Protect Yourself

  • Hang up immediately – If you receive an unexpected call and are unsure if it’s legitimate, do not engage. Hang up and contact CVS directly.
  • Verify with CVS – Call your local CVS pharmacy using their official number. Find a CVS near you: CVS Store Locator
  • Never share personal information – Do not provide your prescription details, insurance information, Social Security number, or financial details to unknown callers.
  • Contact your prescription drug provider – If you are unsure about a call related to your medication, reach out to your prescription provider directly:

Common Scam Tactics

Scammers may ask questions such as:

  • Do you need any medication refills?
  • What prescriptions are you taking?
  • What is your driver’s license or Social Security number?
  • Can you confirm your insurance details?

Stay alert and protect your personal information. If you suspect a scam, report it to CVS or your prescription provider immediately.

Happy Holidays

Our offices will close at noon on Tuesday, December 23, and will remain closed through Friday, December 26. We will reopen at 8:30 a.m. ET on Monday, December 29.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Thanksgiving

Our offices will be closed on Thursday and Friday, November 27 – 28, to observe Thanksgiving. We will reopen at 8:30 a.m. ET on Monday, December 1.

All eligible postal workers, federal employees, and retirees can enroll in APWU Health Plan during Open Season.

We honor military veterans of the U.S. Armed Forces

Our offices will be closed on Tuesday, November 11, to observe Veterans Day. We will reopen at 8:30 a.m. ET on Wednesday, November 12.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Health Plan offices closed

Our offices will be closed on Monday, October 13, to observe Columbus Day. We will reopen at 8:30 a.m. ET on Tuesday, October 14.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Labor Day

Our offices will be closed on Monday, September 1, to observe Labor Day. We will reopen at 8:30 a.m. ET on Tuesday, September 2.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Independence Day

Our offices will close at noon on Thursday, July 3, and remain closed on Friday, July 4, to observe Independence Day. We will reopen at 8:30 a.m. ET on Monday, July 7.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Juneteenth

Our offices will be closed on Thursday, June 19, in honor of Juneteenth. We will reopen at 8:30 a.m. ET on Friday, June 20.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

In honor of all who served

Our offices will be closed on Monday, May 26, to observe Memorial Day. We will reopen at 8:30 a.m. ET on Tuesday, May 27.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.