About APWU Health Plan

APWU Health Plan is a national preferred provider organization (PPO) that offers both a fee-for-service High Option plan and a Consumer Driven Option plan. Both options are open to all employees or retirees covered under the Federal Employees Health Benefits (FEHB) Program. Located in Elkridge, Maryland, the Health Plan is a department of the American Postal Workers Union. We employ 200 people to service the 205,000 people covered by the Health Plan.

The APWU Health Plan is self-administered and self-underwritten.

APWU Health Plan partners with postal and federal families to create a lifestyle dedicated to healthy living. We are committed to providing our members with innovative high-quality products and services.

Meet our leaders

Randy P. Griffin

CEO – APWU Health Plan

Starting in 2023, Randy Griffin became the Chief Executive Officer (CEO) of the APWU Health Plan, a dominant carrier in the Federal Employees Health Benefits (FEHB) Program, offering benefits to Postal and Federal employees, and Annuitants. Embarking on his new role, Randy has created a company focus on implementing the new Postal Service Health Benefits (PSHB) Program while leading all operational, financial, and actuarial activities of the Health Plan in accordance with policies, goals, and objectives established by the APWU Health Plan Board of Directors. Randy and his leadership team ensure that the Health Plan functions within the framework established by the Office of Personnel Management (OPM) for the FEHB Program.

Randy is a strategic, experienced, and results-driven leader in the commercial and FEHB healthcare insurance industry. Before joining the Health Plan, Randy held senior-level positions with healthcare payers in this space. He has established relationships with OPM and has over 25 years of experience in multiple aspects of health plan business operations, enrollment and eligibility, vendor management, information technology, systems integration, contracting, program delivery, and project management.

Randy has a proven track record of building collaborative working relationships, leading high performing teams, and producing results. Over the course of his career, Randy successfully led several key initiatives that have directly impacted operations, launched new member-facing products and health plans, improved the overall member experience, and resulted in process efficiencies. During his tenure with the Health Plan, Randy improved key cycle times, launched new tools to measure and enhance the member experience, and played key leadership roles in multiple projects and initiatives. Randy also currently serves as the Vice-Chair of the board of directors for the Association of Federal Health Organizations, a trade association of FEHB carriers.

In his spare time, Randy enjoys traveling and spending time with his family and currently resides in the Baltimore, Maryland, metropolitan area.

Sarah Jane Rodriguez

Director – APWU Health Plan

Sarah Jane Rodriguez is the Director of the APWU Health Plan. This plan has more than 220 employees and more than 105,000 postal and federal plan participants. In 2019, Sarah was elected by the APWU Membership as Director of the APWU Health Plan. Sarah brings more than 14 years of experience as a union leader to this role.

Sarah started working at the U.S. Postal Service at age 18 as a non-career employee. During her tenure in the union, she served as a Steward, Chief Steward, Step 2 Designee, Editor, Co-coordinator of Phoenix Metro Area Local POWER chapter, and APWU representative for the Maricopa Area Labor Federation. She recently served three terms as the Secretary-Treasurer of the Phoenix Metro Area Local.

Sarah plans to continue to educate and support our health plan members through digital strategies. She looks forward to a continued partnership with the Health Plan Representatives. She welcomes feedback from our members with any questions or concerns that they may have.

Sarah and her family now reside in the Baltimore, Maryland, metro area. She is a long-time member of the APWU Health Plan and is committed to affordable quality health care for our membership.

Jonathan Smith

President – American Postal Workers Union

Jonathan Smith is President of the American Postal Workers Union, which represents more than 200,000 employees of the U.S. Postal Service and approximately 1,500 employees in the private-sector mailing industry. He began his three-year term in November 2025.

Smith has been a member of the APWU since 1978 and has served as an APWU representative in several roles since 1988 – including president of the APWU’s largest local, the New York Metro Area Postal Union, from 2012 until he was elected national president in 2025

From our members

Members love APWU Health Plan

“The customer service representative was very professional and very knowledgeable. She answered all my questions, and the best thing about it, she listened to my concerns, didn’t rush me, and you could tell she had a smile on her face.”

“The customer service representative was very friendly, very helpful, and she was able to make it easy for me to understand what was going on with my claims.”

“I’m new to the APWU Health Plan. The customer service rep was wonderful—polite, positive, cheerful and friendly. She understood my questions, gave me plenty of time to ask them and didn’t talk over me. It was an all-around really good experience!”

“She is an extremely wonderful customer service rep. She was very thorough and very professional, and I so appreciate all of the assistance she gave me.”

“We’ve been with APWU Health Plan for years. I just want to say I have received excellent customer service from APWU Health Plan. The representatives are well trained, and they know what they’re talking about. They’re very helpful.”