How do I add a dependent to my policy? 

Under the Affordable Care Act (ACA), children up to age 26 are eligible for health coverage under their parents’ Self & Family enrollment. The law also states that: 

  • Married children are allowed to be covered 
  • There are no dependency requirements 
  • There are no residency requirements 
  • A child is not required to be a student 
  • A child is not required to have prior or current insurance coverage 

Health care coverage for young adults 

  • Children between ages 22 and 26 are eligible for coverage under their parents’ Self and Family enrollment. 
  • Married children (but NOT their spouse or own children) are eligible for coverage up to age 26. This is true even if the child is currently under age 22. 
  • Children with or eligible for employer-provided health insurance are eligible up to age 26. 
  • Stepchildren do not need to live with the enrollee in a parent-child relationship to be eligible up to age 26. 
  • Children incapable of self-support because of a mental or physical disability that began before age 26 are eligible to continue coverage. 
  • Foster children must be placed with the enrollee by an authorized placement agency or by judgment, decree, or order of a court of competent jurisdiction. 

How to add a child under 26 to your APWU Health Plan 

If you currently have Self coverage 

You must switch to a Self & Family plan during Open Season and include the child in the enrollment. 

If you currently have Self & Family coverage 

You must notify us that you wish to add a dependent and provide us with the necessary information. The High Option and the Consumer Driven Option may handle this differently. 

  • If you are currently not enrolled in the PSHB or FEHB Program and would like to cover an eligible child, you must enroll in Self & Family coverage during Open Season. 
  • If you make an Open Season change, that change will take effect on the first day of the first pay period of the year. 

FEHB members

Complete our online application:
Application to Add a Dependent

PSHB members

Contact the PSHB Helpline:
1-844-451-1261
7 am – 8:45 pm ET, Monday – Friday

SCAM ALERT

Be on the lookout for a phone scam directing members to contact APWU Health Plan at a fraudulent number, 1-888-356-9583. DO NOT CALL THIS NUMBER.

If you receive a call asking you to contact this number, please call APWU Health Plan:

1-800-222-2798
1-800-622-2511 (TTY)
Contact Us

If you receive a call from 1-978-792-4413, do not answer. This number is listed as a scam.

Important Alert: Beware of Pharmacy Scam Calls

CVS Pharmacy has reported an increase in scam calls from criminals pretending to be pharmacy representatives. These scammers may ask for sensitive personal information, including your driver’s license number, Social Security number, or insurance details.

How to Protect Yourself

  • Hang up immediately – If you receive an unexpected call and are unsure if it’s legitimate, do not engage. Hang up and contact CVS directly.
  • Verify with CVS – Call your local CVS pharmacy using their official number. Find a CVS near you: CVS Store Locator
  • Never share personal information – Do not provide your prescription details, insurance information, Social Security number, or financial details to unknown callers.
  • Contact your prescription drug provider – If you are unsure about a call related to your medication, reach out to your prescription provider directly:

Common Scam Tactics

Scammers may ask questions such as:

  • Do you need any medication refills?
  • What prescriptions are you taking?
  • What is your driver’s license or Social Security number?
  • Can you confirm your insurance details?

Stay alert and protect your personal information. If you suspect a scam, report it to CVS or your prescription provider immediately.

Happy Holidays

Our offices will close at noon on Tuesday, December 23, and will remain closed through Friday, December 26. We will reopen at 8:30 a.m. ET on Monday, December 29.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Thanksgiving

Our offices will be closed on Thursday and Friday, November 27 – 28, to observe Thanksgiving. We will reopen at 8:30 a.m. ET on Monday, December 1.

All eligible postal workers, federal employees, and retirees can enroll in APWU Health Plan during Open Season.

We honor military veterans of the U.S. Armed Forces

Our offices will be closed on Tuesday, November 11, to observe Veterans Day. We will reopen at 8:30 a.m. ET on Wednesday, November 12.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Health Plan offices closed

Our offices will be closed on Monday, October 13, to observe Columbus Day. We will reopen at 8:30 a.m. ET on Tuesday, October 14.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Labor Day

Our offices will be closed on Monday, September 1, to observe Labor Day. We will reopen at 8:30 a.m. ET on Tuesday, September 2.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Independence Day

Our offices will close at noon on Thursday, July 3, and remain closed on Friday, July 4, to observe Independence Day. We will reopen at 8:30 a.m. ET on Monday, July 7.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

Happy Juneteenth

Our offices will be closed on Thursday, June 19, in honor of Juneteenth. We will reopen at 8:30 a.m. ET on Friday, June 20.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.

In honor of all who served

Our offices will be closed on Monday, May 26, to observe Memorial Day. We will reopen at 8:30 a.m. ET on Tuesday, May 27.

For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.