Does APWU Health Plan offer Virtual Visits? 

Yes, Virtual Visits let you connect with a doctor by phone or video.¹ Doctors can treat a wide range of health conditions—including many of the same conditions as an emergency room (ER) or urgent care—and may even prescribe medications.² 

Virtual Visits are good for a wide range of issues, including: 

• Allergies  
• Bronchitis 
• Colds 
• Flu  
• Migraines 
• Pink eye 
• Rashes 
• Sinus infections 
• Urinary tract infections 

High Option members: Your first two Teladoc Virtual Visits are free. After that, you have a copay of just $10 per visit. 

Consumer Driven Option members: You’ll pay 15% of the Plan allowance for a Virtual Visit through Amwell, Teladoc, and Doctor on Demand, less than the cost of an in-person office visit. To get started, log in to your myuhc.com member portal. 

Call 911 immediately or go to the nearest emergency room if you believe you are experiencing a medical emergency. 

¹ Data rates may apply. 

² Virtual primary care is applied to primary care benefits—it is not applied to the 24/7 Virtual Visits benefit. 

³ Certain prescriptions may not be available, and other restrictions may apply. 

24/7 Virtual Visits is a service available with a provider via video, or audio-only where permitted under state law. It is not an insurance product or a health plan. Unless otherwise required, benefits are available only when services are delivered through a Designated Virtual Network Provider. 24/7 Virtual Visits are not intended to address emergency or life-threatening medical conditions and should not be used in those circumstances. Services may not be available at all times, or in all locations, or for all members. Check your benefit plan to determine if these services are available.