Feel free to contact PSHB Program customer support by phone:
7 am – 8:45 pm ET, Monday – Friday
Contact USPS by email:
PSHB Program information and resources are also available online:
Enroll in your PSHB health plan during Open Season: PSHB Open Season enrollment system
Access key information about the PSHB Program: Postal Service Health Benefits (PSHB) Program
Important Alert: Beware of Pharmacy Scam Calls
CVS Pharmacy has reported an increase in scam calls from criminals pretending to be pharmacy representatives. These scammers may ask for sensitive personal information, including your driver’s license number, Social Security number, or insurance details.
How to Protect Yourself
Common Scam Tactics
Scammers may ask questions such as:
Stay alert and protect your personal information. If you suspect a scam, report it to CVS or your prescription provider immediately.
Happy Holidays
Our offices will close at noon on Tuesday, December 23, and will remain closed through Friday, December 26. We will reopen at 8:30 a.m. ET on Monday, December 29.
For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.
Happy Thanksgiving
Our offices will be closed on Thursday and Friday, November 27 – 28, to observe Thanksgiving. We will reopen at 8:30 a.m. ET on Monday, December 1.
All eligible postal workers, federal employees, and retirees can enroll in APWU Health Plan during Open Season.
We honor military veterans of the U.S. Armed Forces
Our offices will be closed on Tuesday, November 11, to observe Veterans Day. We will reopen at 8:30 a.m. ET on Wednesday, November 12.
For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.
Health Plan offices closed
Our offices will be closed on Monday, October 13, to observe Columbus Day. We will reopen at 8:30 a.m. ET on Tuesday, October 14.
For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.
Happy Labor Day
Our offices will be closed on Monday, September 1, to observe Labor Day. We will reopen at 8:30 a.m. ET on Tuesday, September 2.
For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.
Happy Independence Day
Our offices will close at noon on Thursday, July 3, and remain closed on Friday, July 4, to observe Independence Day. We will reopen at 8:30 a.m. ET on Monday, July 7.
For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.
Happy Juneteenth
Our offices will be closed on Thursday, June 19, in honor of Juneteenth. We will reopen at 8:30 a.m. ET on Friday, June 20.
For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.
In honor of all who served
Our offices will be closed on Monday, May 26, to observe Memorial Day. We will reopen at 8:30 a.m. ET on Tuesday, May 27.
For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.
