High Option member portal

Manage your High Option health plan with your member portal and app.

Health risk assessment

This online program helps determine your risk for certain health conditions and gives you a personalized plan for achieving your physical and mental health goals. To get started, log in to your member portal.

Log In or Register

Online programs and services

Nurses are available to help you find providers, answer questions about benefits, assist with ongoing care and educate you about plan resources and programs, including:

  • Cancer Support Program
  • Kidney Resources
  • Treatment Decision Support
  • Personal Health Support
  • Transplant Resources Services Program
  • Disease Management

To take advantage of these benefits:

Call 1-866-569-2064

Learn more about your health management programs.

Confidential 24-hour nurse line

Get answers to your health questions 24 hours a day. Registered nurses are available to discuss existing medical concerns and provide information about numerous healthcare issues.

Call 1-866-873-8738

Call 911 for a true emergency.

Mental health and substance use disorder resources

To help you feel more in control of your emotional well-being, your plan offers mental health and substance use services through Behavioral Health Solutions. Contact APWU Health Plan to find a provider.

Call 1-800-222-2798

Medical cost estimator

Estimate costs—including your deductible, coinsurance, and out-of-pocket maximum—before you see a doctor or healthcare provider. Search for providers and facilities in the UnitedHealthcare network, and narrow your search results by specialty, procedure, or doctor.

To get started, log in with your member ID and date of birth. You can find your member ID on your Health Plan ID card or by logging in to your member portal.

Start Your Search

24/7 Virtual Visits

Teladoc 24/7 Virtual Visits let you connect with a doctor by phone or video without leaving home. Doctors can treat a wide range of health conditions and prescribe medications.

  • Connect with a virtual primary care provider for an annual checkup or non-urgent care.
  • See a doctor for an ongoing condition like asthma or diabetes.
  • Access professional, confidential help through Virtual Behavioral Health Care.

To start your 24/7 Virtual Visit, call 1-800-835-2362 or visit Teladoc.

Visit Teladoc