Locate doctors, care facilities, and providers in our extensive networks.
Locate doctors, care facilities, and providers in our extensive networks.
Access confidential services through Behavioral Health Solutions.
To help you feel better and more in control of your emotional well-being, the Consumer Driven Option offers confidential mental health and substance use services through Behavioral Health Solutions.
The UnitedHealthcare network features 390K+ behavioral health providers who can help you find the support you need to:
Rally is a digital health experience that offers personalized recommendations to help you move more, eat better, and feel great. It even rewards your progress with Rally Coins, which you can use to contribute to a charity.
One Pass Select is a fitness and well-being subscription-based network that provides access to over 16,000 gyms and studios. Members can use multiple locations during the same month and change locations at any time. Choose from five membership tiers, with the option to change tiers monthly.
The digital membership tier provides discounted access to thousands of on-demand and live-streaming exercise classes through fitness apps. Select tiers offer free access to convenient grocery and household item delivery services. To enroll:
If you’re visiting One Pass Select for the first time, you’ll need to register with your APWU Health Plan member ID, which you can find on your ID card or by logging in to your member portal.
Additional assistance is available:
A wellness coach can help you move beyond tobacco and take control of your health. The Quit For Life program includes counseling by phone, group therapy sessions, or educational sessions with a doctor.
FDA-approved prescription drugs and over-the-counter drugs to treat tobacco dependence are also available for those age 18 or older.
For more information or to enroll:
Maven provides free, 24/7 virtual support for pregnancy, postpartum, and returning to work after parental leave. Take advantage of:
As a member of the High Option, you have access to designated Cancer Centers of Excellence. With pre-approval, you pay only 5% of the treatment costs at these in-network designated centers.
Before obtaining covered services, you must contact UnitedHealthcare. To receive the higher level of benefits for a cancer-related treatment, you are required to visit a designated facility.
Consumer Driven Option and High Option plans cover diagnostic hearing tests every two years and hearing aids every three years. For hearing tests, members pay 15% of the Plan allowance, while hearing aids are covered up to $1,500.
In addition, you can access more than 2,000 name-brand models and styles of hearing aids at significant savings through UnitedHealthcare Hearing.
Choose virtual care with hearing aid home delivery or in-person care at more than 7,000 hearing providers nationwide. Plus, get in-person or virtual support for every stage or your hearing health journey.
Infertility is a struggle. When you want to start or expand your family but have been unable to conceive within a reasonable period of time, it can affect your emotional health.
For members who are ready to seek medical help on the journey to becoming a parent, the Consumer Driven Option and High Option plans cover a range of services to diagnosis and treat infertility, including fertility preservation procedures.
This virtual health program can help you lose weight and create healthier behaviors through support with personal health coaches and easy monitoring with free smart devices. You also have access to peer groups and online communities.
If you are clinically eligible and prescribed a weight loss medication, participation in the Omada weight loss program will be required each month to continue authorization of the weight loss medication. You must engage on the smart device provided by Omada through the Omada app.
For more information:
SCAM ALERT
Be on the lookout for a phone scam directing members to contact APWU Health Plan at a fraudulent number, 1-888-356-9583. DO NOT CALL THIS NUMBER.
If you receive a call asking you to contact this number, please call APWU Health Plan:
1-800-222-2798
1-800-622-2511 (TTY)
Contact Us
If you receive a call from 1-978-792-4413, do not answer. This number is listed as a scam.
Important Alert: Beware of Pharmacy Scam Calls
CVS Pharmacy has reported an increase in scam calls from criminals pretending to be pharmacy representatives. These scammers may ask for sensitive personal information, including your driver’s license number, Social Security number, or insurance details.
How to Protect Yourself
Common Scam Tactics
Scammers may ask questions such as:
Stay alert and protect your personal information. If you suspect a scam, report it to CVS or your prescription provider immediately.
Happy Holidays
Our offices will close at noon on Tuesday, December 23, and will remain closed through Friday, December 26. We will reopen at 8:30 a.m. ET on Monday, December 29.
For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.
Happy Thanksgiving
Our offices will be closed on Thursday and Friday, November 27 – 28, to observe Thanksgiving. We will reopen at 8:30 a.m. ET on Monday, December 1.
All eligible postal workers, federal employees, and retirees can enroll in APWU Health Plan during Open Season.
We honor military veterans of the U.S. Armed Forces
Our offices will be closed on Tuesday, November 11, to observe Veterans Day. We will reopen at 8:30 a.m. ET on Wednesday, November 12.
For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.
Health Plan offices closed
Our offices will be closed on Monday, October 13, to observe Columbus Day. We will reopen at 8:30 a.m. ET on Tuesday, October 14.
For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.
Happy Labor Day
Our offices will be closed on Monday, September 1, to observe Labor Day. We will reopen at 8:30 a.m. ET on Tuesday, September 2.
For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.
Happy Independence Day
Our offices will close at noon on Thursday, July 3, and remain closed on Friday, July 4, to observe Independence Day. We will reopen at 8:30 a.m. ET on Monday, July 7.
For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.
Happy Juneteenth
Our offices will be closed on Thursday, June 19, in honor of Juneteenth. We will reopen at 8:30 a.m. ET on Friday, June 20.
For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.
In honor of all who served
Our offices will be closed on Monday, May 26, to observe Memorial Day. We will reopen at 8:30 a.m. ET on Tuesday, May 27.
For 24/7 access to your healthcare benefits, log in to your postal member portal or federal member portal.
