Health management programs for High Option members

Your High Option plan includes access to health management programs that help you protect your well-being and live a healthier life. Benefits include a 24-hour nurse line, along with other healthy extras, all with no out-of-pocket costs in most cases.

Confidential 24-hour NurseLine

The High Option includes a 24-hour nurse advisory service that is strictly confidential. Registered nurses are available to discuss existing medical concerns and provide information about numerous healthcare issues.

Call 1-866-873-8738.

Call 911 for a true emergency.


Rally is a digital health experience that offers personalized recommendations to help you move more, eat better and feel great. It even rewards your progress with Rally Coins, which you can use to contribute to a charity.

For more information:

Call 1-866-569-2064.

Or visit Rally.

One Pass Select

With One Pass Select, we’re on a mission to make fitness engaging for everyone. One Pass Select can help you reach your fitness goals, while finding new passions along the way. Find a routine that’s right for you whether you work out at home or at the gym.

  • Choose from our large nationwide network of gym brands and local fitness studios
  • Work out at home with live or on-demand online fitness classes
  • Get groceries and household essentials delivered to your home

Choose a membership tier that fits your lifestyle and provides everything you need for whole body health in one easy, affordable plan.

To learn more or enroll, visit One Pass Select.

If you’re visiting for the first time, you’ll need to register with your Health Plan member ID. You can find your member ID on your Health Plan ID card or by logging in to your member portal.

You can also access One Pass Select by logging in to Rally.

One Pass Select customer service

To speak with a One Pass Select customer service representative, call 1-877-515-9364. If you experience a long hold time, you can request a representative to call you back.

One Pass Select FAQs

Find answers to your questions by visiting One Pass Select FAQs.

Maternity support program

Under family enrollment, this program provides complete maternity care, including prenatal, delivery, postnatal, and an initial exam of your newborn. Benefits include:

  • Assessment by a maternity nurse to identify any pregnancy risk factors or need for enhanced care
  • Individualized support and 24-hour toll-free access to experienced nurses
  • Customized education materials and a free welcome kit

For more information, call 1-866-569-2064.

Transition of care rules for members who are pregnant

If you are pregnant and you lose access to your specialist based on the circumstances listed below, you can continue to see your specialist and your PPO benefits will continue until the end of your postpartum care, even if it is beyond the 90 days:

  • Lose access to your specialist because we drop out of the Federal Employees Health Benefits (FEHB) Program and you enroll in another FEHB plan, or
  • Lose access to your PPO specialist because we terminate our contract with your specialist for reasons other than cause

You may be able to continue seeing your specialist and receiving any PPO benefits for up to 90 days after you receive notice of the change. Contact us, or if we drop out of the Program, contact your new plan.


Maven provides free virtual support for pregnancy, postpartum, and returning to work after parental leave. Use it for 24/7 guidance from doctors, specialists, and coaches, along with access to trustworthy content tailored to your experience.

For more information, call 1-866-569-2064.

Quit For Life® smoking cessation

A wellness coach can help you move beyond tobacco and take control of your health. The program includes counseling by phone, group therapy sessions, or educational sessions with a doctor. FDA-approved prescription drugs and over-the-counter drugs to treat tobacco dependence are also available for those age 18 or older.

For more information or to enroll:

Call 1-866-569-2064.

Or visit Quitnow.

Disease management

Get help managing chronic conditions with outpatient treatment and avoid unnecessary emergency care and inpatient admissions.

For more information or to enroll, call 1-866-569-2064.