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Consumer Driven Option members need prior approval for certain services

Before having certain types of medical care or services, you will need to get either prior approval or precertification. It's important that you understand when prior approval or precertification are needed to keep your benefits from being reduced.

Examples of services that require precertification include:

How to request precertification or prior approval

At least 48 hours before admission or services requiring prior authorization, you, your representative, your physician, or your hospital must call:

UnitedHealthcare
1-800-718-1299

For mental health and substance abuse inpatient, at least 48 hours before admission of services requiring prior authorization, your physician or your hospital must call:

Beacon Health Options
1-888-700-7965