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- Am I Eligible?
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High Option
Consumer Driven Option
Conversion Option
- Healthy Living
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High Option
Consumer Driven Option
All Members
- Change your address
- Order Claim Forms
- Form 1095-B
- Conversion Option
- Health Risk Assessments
- HIPAA Privacy Forms
- Notice of Privacy Practices
- Advance Directives
- Complaints and Grievances
- Member Rights and Responsibilities Statement
- Surprise Billing Notice
- APW-ABA(external link)
- FSA Feds(external link)
- OPM.gov(external link)
- PostalEase(external link)
When coverage as an employee or family member ends with any plan in the Federal Employees Health Benefits (FEHB) Program or when Temporary Continuation of Coverage (TCC) ends – except by cancellation or nonpayment of premium – you may be eligible to convert to the APWU Conversion Plan.
Call customer service
To speak with a customer service representative, call:
1-800-222-APWU (2798)
1-800-622-2511 (TDD for the hearing impaired)
8:30 am to 6:30 pm ET, Monday - Friday
You can schedule a call back from 9 am to 6:30 pm ET, Monday through Friday.